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Water Damage Restoration Process

Every water disaster is different, from the amount of water to the level of contamination of the water. Each scenario requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

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Commercial Carpet Cleanings

SERVPRO of Bellaire, Kalkaska, Lake City & Grayling is here to help with any of your commercial cleaning needs. Whether it be a showcase carpet cleaning with our roto scrubber or a traditional carpet cleaning, we have the equipment and trained staff to get your carpet and upholstery looking like brand new. Pictured above is one of our hardworking technicians performing a showcase carpet cleaning for a local airport. Call us today at 231-564-4014 to see how we can help out with your commercial cleaning needs!

Life on the 45th

Gladly Servicing Antrim County

SERVPRO of Bellaire, Kalkaska, Lake City & Grayling is proud to be servicing the Antrim County area. We are proud members of the Bellaire Chamber of Commerce and make sure to look for us in the most recent publication of Life on the 45th! For any cleanup or restoration needs in Alden, Bellaire, Central Lake, Elk Rapids, Mancelona, or Rapid City call 231-564-4014!

Bellaire Chamber Golf Outing

1st Annual Bellaire Chamber Golf Outing

SERVPRO of Bellaire, Kalkaska, Lake City & Grayling is excited to be getting back to in-person events as we return back to the lives we knew before COVID-19. SERVPRO of Bellaire, Kalkaska, Lake City & Grayling was recently the spotlight sponsor for the 1st Annual Bellaire Chamber of Commerce golf outing. The event was held at Shanty Creek resorts in Bellaire, MI. It was a great chance for us to get out and network with the communities we proudly service. Keep your eye out for us on a golf course near you! For any of your cleanup or restoration needs in Bellaire, we are here 24/7 to help!

Here to Help - image of mold on wall

Mold Remediation

Water intrusions can result from storm damage, plumbing or equipment failures, long-standing leaks, and poor humidity control. When water intrusions are not addressed right away, the resulting damage can present increased risk of mold growth. The picture above is a great example of poor humidity control leading to a significant mold problem in the basement of a commercial property on Mackinaw Island. SERVPRO of Bellaire, Kalkaska, Lake City & Grayling is here to help 24/7 with any of your water damage or mold mitigation needs. Call 231-564-4014 to learn more about how we can help you!

Here to Help - image of soot webs on ceiling

Post Fire Soot Damage

A fire broke out in this apartment complex in Northern Michigan causing extensive fire, smoke, and soot damage throughout the complex. You may be wondering if those are spider webs in the picture above, but they are actually called soot webs. These are often times found after the instance of a fire. The soot particles end up bonding together and because of the circulation of the air will then cling to a wall, ceiling, or in between rafters as seen in the picture. 

SERVPRO is available 24/7 to help with any size fire or water disaster needs. We are always here to help and pride ourselves on making it "Like it never even happened." Call us in your time of need at 231-564-4014

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Gymnasium Water Damage

A foundation leak caused the gymnasium floor to experience dimensional distortion from acclimation failure which resulted in the floor raising and lifting. SERVPRO performed mitigation services and used desiccant dehumidifiers to force air under the floor in order to complete the drying process. During this project a portion of the floor was removed, replaced, and repainted in order to keep the floor in a usable state. 

Here to Help - image of man and woman at radio station

106 KHQ

Make sure to tune in to 106 KHQ to listen for your favorite cleanup and restoration company in Northern Michigan! We are available 24/7 to help with any commercial or residential cleanup and restoration needs that should arise. We hope to help you make it, "Like it never even happened."

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Commercial Fire Damage

SERVPRO of Bellaire, Kalkaska, Lake City & Grayling is here to help after any size disaster. We specialize in fire, smoke, and soot cleanup. We also offer reconstruction and deodorization services to help after any fire disaster. We use our Fireline Contents Production System which allows our team at SERVPRO to restore and clean customers contents with consistent quality cleaning results and high-volume production. It includes a Pre wash, Ultrasonic Cleaner and Rinse Detail Station. Our system also includes a High Volume Tunnel Dryer. Pictured above is a commercial property that experienced a fire disaster. We are available 24/7 offering emergency services and SERVPRO got the call to help out this business in their time of need. The fire started in the basement and the suppression system had gone off causing large amounts of secondary damages. 

Here to Help - image of flooded room

Unexpected Water Damage

Here at SERVPRO we understand that life and the unexpected happens. No matter how big or small the mess, we'll be here to help clean it up. Our highly trained technicians are ready to respond immediately to flood or water damage at your Northern Michigan property. We have the experience, expertise, and training to restore your home or business quickly and properly. We use advanced inspection and extraction equipment to find the water and remove it as quickly as possible. Our technicians will monitor and document the drying process to ensure your property is back to normal.

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Frozen Pipe Damage

Pictured above is the cause of loss at a job that SERVPRO of Bellaire, Kalkaska, Lake City & Grayling has recently handled. The heat was not kept on in the upstairs area of this residential property which resulted in water pipes freezing and bursting. The affected area from this water damage was large and widespread as the top floor, main floor, and even basement were affected. SERVPRO is here to help should you experience any winter weather damage from frozen pipes!

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Assisted Living Home Water Damage

SERVPRO was on site to perform emergency mitigation services at an assisted living home that suffered a significant water damage loss. Pipes in the ceiling had burst and caused damage to multiple areas throughout the assisted living home. SERVPRO arrived right away to set up drying equipment and our desiccant dehumidifier in order mitigate the water damage loss. This was done in a very timely manner in order to get the residents back to their living spaces in a timely and comfortable manner. 

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Winter Weather Storm Damage

When large amounts of accumulating snowfall settles upon us in Northern Michigan, winter weather advisories will take effect. Don't forget SERVPRO is here to help with damages from cold temperatures, heavy snowfall, ice storms and freezing rain. Cold weather and winter storms can cause significant damage with little warning. 

Make sure to call SERVPRO of Bellaire, Kalkaska, Lake City & Grayling for any of your winter storm damage needs! We provide emergency restoration and services 24 hours a day, 7 days a week.

 231-564-4014

Here to Help - image of SERVPRO truck

Here To Help

After learning of the catastrophic damage that resulted from the 500 year flood this summer in Midland County, SERVPRO was there to help. The team at SERVPRO of Bellaire, Kalkaska, Lake City & Grayling heard of the devastating damage and loaded up technicians, project managers, and enough equipment to help those in need. More than 2,500 homes, businesses and nonprofits were damaged or destroyed by the floods, with estimated losses of $175 million. SERVPRO of Bellaire, Kalkaska, Lake City & Grayling can proudly say they were there to help those in their times of greatest need. We are available 24/7 and always here to help!

Deep Fryer Fire

Deep Fryer Safety

The leading cause of kitchen fires according to the National Fire Protection Association is unattended cooking. That is precisely what happened in the picture above as the individual had left the deep fryer unattended and caused smoke and fire damage throughout the home. Deep fryers involve larger quantities of hot cooking oil, so it creates a higher risk of injury and loss. If you happen to have damage from a fryer fire, we have specialized equipment, specific training, and certifications at SERVPRO of Bellaire, Kalkaska, Lake City & Grayling that allow us to restore your home to pre-fire condition "Like it never even happened."

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Water Damage- Emergency Mitigation Services

Pictured above is our hardworking staff scoping out a water damage job. The cause of this water damage was a reverse osmosis system that had failed and caused leaking while the homeowners were away for a month. The leaking caused mold and damage not only on the main floor but to the basement level as well. With our emergency mitigation services, we are always trying to make it "Like it never even happened."

SERVPRO is ready to help with professional and certified disinfecting and cleaning services.

COVID Disinfecting Services

SERVPRO is being called on by numerous businesses and community leaders to perform the necessary bioremediation services to clean, disinfect and sanitize their properties in order to combat against COVID-19. SERVPRO uses EPA approved products and follows the CDC guidelines for cleanup practices. The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line meet this standard and carry the EPA-registered emerging pathogens claims.

SERVPRO paying compliments to the attendees of our CE classes.

Continuing Education Classes

SERVPRO of Bellaire, Kalkaska, Lake City & Grayling pays compliments to the attendees of our virtual continuing education seminars. SERVPRO hosted two free seminars to help aid the agents that we work with take care of keeping up with their CE credits. The two seminars allowed for the opportunity to earn three credits in ethics, two credits in cleaning smoke damaged contents, and two credits for our biohazard course. To pay our respects we delivered a viewing party themed package to the attendees. At SERVPRO, we take great pride in taking care of those who choose us. 

Roof Damage

Winter Storm Damage

With the upcoming winter season, make sure you know who to call if disaster strikes. Storms can cause a lot of damage to your house. Pictured above is a home that a tree fell on during a storm. We were called out to tarp and do work inside of the home after the tree had fallen on it. We offer restoration services that make these damages caused by mother nature easier to handle such as water removal and dehumidification, reconstruction, and catastrophic storm response. 

commercial water damage

Commercial Water Damage

If your commercial property has sustained water damage, let SERVPRO of Bellaire, Kalkaska, Lake City & Grayling take care of your needs. Our crews are available 24/7, 365 days a year to be of service to you whenever the need may arise. We have the experience, professional equipment and industry approved techniques to properly restore your commercial property. Our highly trained technicians have the experience and training to mitigate any water damage ranging from a residential single family home to a large commercial loss. Our quick response to help with Water Removal, Dehumidification, Cleanup, and Drying can save time and money. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

Fire Cleanup

Post Fire Cleanup

A Northern Michigan hotel experienced a fire where fire, smoke, soot, and secondary water damaged occurred. Our team here at SERVPRO of Bellaire, Kalkaska, Lake City & Grayling was there to help out post fire. We are specialized in fire restoration and have the training needed to restore your home or business to pre-fire condition. Part of this process includes removal of drywall, insulation, carpeting, and any other objects that have sustained damage which can be seen in the picture above.  

Have Questions About Fire, Smoke, or Soot, or Water Damage? Call Today –(231) 564-4014

Commercial Fire Damage

Commercial Fire Damage

Fire damage is especially devastating for a business or commercial property. In addition to the fire and smoke damage, significant water damage from firefighting efforts and fire suppression systems may occur. Every hour spent restoring your business back to pre-fire condition is an hour of lost revenue and productivity. If your business experiences a fire loss, call the fire and water damage restoration experts and we’ll respond immediately to get you back to business.  

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • A Trusted Leader in the Fire and Water Restoration Industry with over 1,700 Franchises
  • Highly Trained Fire and Water Damage Restoration Specialists

(231) 564-4014

Frederic Fire Department Donation

Fire Awareness Month

In observance of October being Fire Awareness Month, we have played our part by teaming up with local fire departments. SERVPRO of Bellaire, Kalkaska, Lake City & Grayling has donated smoke alarms, carbon monoxide detectors, and fire safety materials to fire departments in our franchise territory. Here at SERVPRO we care about and believe in giving back to the communities that we service.

Baraga Roof Torn Off

Catastrophic Storm Damage

A violent storm hit this Northern Michigan school which caused the roof to be torn off. The roof being torn off caused large amounts of secondary damage that also caused the water pipes to break and flood the entire school. The library completely caved in, classrooms became waterlogged from flooding and much of the school’s equipment was destroyed. SERVPRO was on the scene right away to help with the catastrophic storm response and performed full mitigation services, content evaluations, content restoration, electronics restoration, and engineered a temporary roof rebuild. This engineered temporary roof which was made possible by our reconstruction and building services, allowed for mitigation services to be performed and prevent any further secondary environmental damage. 

Fireline System

State of The Art Contents Cleaning Fireline System

Pictured above is our Fireline Contents Production System. This state of the art contents cleaning system allows our team at SERVPRO of Bellaire, Kalkaska, Lake City & Grayling to restore and clean customers contents with consistent quality. This fireline system aids us in the cleaning and restoration of damaged goods whether it be from mold, fire, or water damage. Our fireline system includes a pre-wash, ultrasonic cleaner and rinse, detail station, and finally a high volume tunnel dryer. Our Fireline System allows us at SERVPRO of Bellaire, Kalkaska, Lake City & Grayling to make it "Like it never even happened." 

Dessicant dehumidifier and generator

Dehumidification & Restorative Drying

At SERVPRO of Bellaire, Kalkaska, Lake City & Grayling we are equipped and trained to handle any size disaster, commercial or residential! With our desiccant dehumidifier and generator pictured, we are able to offer dehumidification for large loss, restorative drying, and environmental control.

SERVPRO ready to go make it "Like it never even happened."

SERVPRO of Bellaire, Kalkaska, Lake City & Grayling

SERVPRO of Bellaire, Kalkaska, Lake City & Grayling has recently opened up its own exclusive franchise. This is the second franchise owned by the same owner of the Gaylord & Cheboygan SERVPRO which brings with it 15+ years of experience serving Northern Michigan. We strive for greatness here and aim to be the premier cleaning and restoration company in the world. We want to make it "Like it never even happened." We are proud to serve the following communities: Bellaire, Elk Rapids, Grayling, Higgins Lake, Houghton Lake, Kalkaska, Lake City, Mancelona, Merritt, and Roscommon. 

SERVPRO Core Values

SERVPRO's Core Values

Here at SERVPRO of Bellaire, Kalkaska, Lake City & Grayling, we stand by our core values. We work hard to reach consistently high levels of customer satisfaction. We aim to grow relationships, as no cleanup or restoration is the same and we understand the uniqueness in every case. Making our customers happy is our #1 goal. At SERVPRO our dream is to be the premier cleaning and restoration company in the world, and we aim to reflect that everyday in our work. We are here 24/7-365 aiming to make it, "Like it never even happened."

Core Values

  • Believe in a Dream
  • Grow Relationships
  • Share the SERVPRO Story
  • Financially Frugal
  • Follow the System