SERVPRO of Bellaire, Kalkaska, Lake City & Grayling Employee Photos

Male owner of location profile picture.

Douglas S. Bailey

Doug is the owner of two locations, SERVPRO of Gaylord & Cheboygan since 1999, and becoming sole owner in 2005 and SERVPRO of Bellaire, Kalkaska, Lake City & Grayling in December of 2019. Doug’s experience in the industry started with him working for Frankenmuth Mutual Insurance for 8 years as a Senior Adjuster, AIC, then co-owner of SERVPRO of Saginaw from 1998-2004, which is recognized as the Extreme Team. In 2009, Doug opened the SERVPRO of the Upper Peninsula in Ishpeming, which he sold in 2014. The decision to open the new location was driven from the amount of servicing our team was performing in this specific area.  Doug received his business degree from Northwood University, carries a builder’s license, is certified through the IICRC as a Water Damage Restoration Technician, has taken Mold Remediation Training through Consultants Restoration, and Applied Structural Drying Certification. 

Blonde female professional image with grey background.

Leanna Suchey

Leanna started her Marketing career with SERVPRO in June of 2004 after working in the Insurance Industry for over 5 years. Leanna holds her Property and Casualty Insurance License which helps her build great concrete relationships with Insurance Agents and other Industry contacts. Leanna has her Water Restoration Certification through the IICRC and is passionate about representing and being a part of the SERVPRO team. She has 3 boys and a husband that keep her busy with sports activities, snowmobiling and enjoying what Northern Michigan has to offer!

Male wearing black polo shirt with hands in front.

Jamie Hicks

Jamie joined SERVPRO in 2002 as a Project Manager. He is an 11 year Veteran of the United States Air Force, and is a graduate of Lake Superior State University. After graduating college Jamie was employed as a Senior Claims Adjuster for State Farm Insurance for 3 years. Jamie has been an asset to this company with his adjusting experience and construction background. He has several certifications that include Water Restoration Technician through the IICRC, Applied Structural Drying Technician, and Mold Remediation Contractor through MICRO. 

Woman project manager posing with white background.

Shawn Lupton

Shawn started with SERVPRO in 2002 as Office Support Staff writing estimates and managing direct referral accounts. She was promoted to Office Manager, Marketing Representative and worked her way into Project Management. She earned her Bachelor’s degree in Business Administration and Management with a minor in Marketing from Saginaw Valley State University. Her certifications include: Water Damage Restoration Technician through the IICRC. Applied Structural Drying Tech, Applied Microbial Remediation, Fire & Smoke Remediation, Odor Control, & Trauma Scene Clean Up. Shawn has a daughter and resides in Gaylord with her fiancé Mark and their two dogs.